Elizabeth Temitayo:πŸ“’πŸ“•πŸ“—πŸ“˜πŸ“™πŸ“”πŸ““πŸ“–πŸ“šπŸ”–Hello guys! It’s quiz time yet again!!πŸ’ƒπŸ’ƒπŸ•ΊπŸ•ΊπŸ•ΊLet’s share from the wealth of our knowledge..

Quiz Session

  1. Is it more important to be a good listener or a good communicator?
  2. Talk about a successful presentation you gave and why you think it did well.
  3. How would you go about explaining a complex idea/problem to a client who was already frustrated?
  4. How do you prefer to build rapport with others?

Answers to the above questions.

Maria Olaniyan:

  1. First of all being a good listener is part of being a good communicator because effective communication emphasizes that the intended message is successfully delivered, received and understood. I would say it’s better to be a good communicator and in doing that, you have to be a very good listener.
  2. I gave a presentation on the relevance of statistics in the society, I highlighted my points on slides, I was audible and I was confident but most importantly I was prepared for the presentation.
  3. My first point of action is to calm the frustrated client down, and then I start explaining the idea, presenting potential solutions and make the client see reasons why the idea would work.
  4. I prefer to build rapport with others by first being mindful of my appearance, how I present myself, then make good use of effective communication by being a good listener, use people’s names,and also finding a common ground by using small talk to find out something we both share and finally by being empathic that is seeing things from the other person’s perspective.

Published by Ernest I.

Sharing knowledge

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: